Purchase and receive

In the Taobao listing, select the intended model-credit product and denomination, then pay through the marketplace. Open the automatic delivery message or delivery card to collect the code and instructions. If the message is delayed, refresh the marketplace conversation and allow time for delivery.

Redeem in your account

Sign in to the Infistar account that should receive the balance. Open Console → Wallet, choose code redemption, paste the full code and submit. Remove accidental spaces at the beginning or end. Check that the wallet balance has updated. Confirm the account before redeeming. Do not share the code publicly or give another person your account password.

If redemption fails

Keep the marketplace order screenshot, delivery message and website error for the store’s support team. Check the code was copied completely before trying again. Follow the purchase listing’s terms for validity and after-sales questions; this guide does not create a different refund or expiry policy. Read Marketplace purchases and fraud prevention before purchasing.