---
title: "Marketplace purchases and fraud prevention"
description: "Use the published marketplace channel and protect your redemption code."
lastUpdated: 2026-10-22
---

The published mainland marketplace channel is the Taobao store **无限星河AI**. Check the official announcement, current listing or store support if the store name changes.

## Receive your code

After payment, open the order's automatic delivery message. Follow its retrieval link and the instructions on that page. Match the order number and purchased denomination before collecting a code, especially if several messages appear.

## Avoid common traps

- Be cautious of extremely cheap offers promising permanent unlimited use.
- Keep payment and communication on the marketplace; private transfers can remove the platform's dispute protections.
- Use the delivery message or a link confirmed by the store. Do not enter your password on an unfamiliar retrieval page.
- Check the listing and delivery instructions rather than assuming every seller has the same process.

Follow [Redemption steps](/en/ecommerce-redemption/redemption-steps). For a failed code, contact the store with the order and error evidence, without posting the full code publicly.